Sales Associate Resume Example

A concise resume sample for a Sales Associate role, highlighting retail experience, strong sales performance, and key customer‑service skills.

retail

Summary

Jordan Lee is a results‑driven Sales Associate with over three years of experience in fast‑paced retail environments, consistently exceeding sales targets and delivering exceptional customer service. Skilled in product knowledge, upselling, and inventory management, he leverages strong communication and analytical abilities to boost store performance.

Experience

Sales Associate · Trendsetters Boutique

Austin, TXJan 2022 - Present

  • Increased monthly sales by 18% through personalized product recommendations and effective upselling techniques.
  • Streamlined inventory restocking process, reducing out‑of‑stock incidents by 30%.
  • Trained and mentored five new hires, improving team efficiency and customer satisfaction scores.

Sales Associate · Metro Mall Electronics

Dallas, TXJun 2020 - Dec 2021

  • Achieved top‑seller status for three consecutive quarters, surpassing sales goals by an average of 22%.
  • Implemented a customer feedback system that raised Net Promoter Score by 15%.
  • Managed point‑of‑sale transactions with 99.9% accuracy and handled high‑volume periods smoothly.

Education

Bachelor's · University of Texas at Austin

Business Administration2016 - 2020

Skills

Customer Relationship Management

CRM, client retention, communication

Upselling & Cross‑selling

sales techniques, product knowledge

Inventory Management

stock control, SAP, logistics

Data Analysis

Excel, SQL, reporting